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Efficiency vs. Effectiveness

Tags: culture

An effective but inefficient organization moves steadily toward real goals. An efficient but ineffective organization is moving quickly in the wrong direction1.

“We’re lost, but we’re making good time.” - Yogi Berra


References

1.
DeMarco, T. Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency. (Currency, 2002).