The best managers are those known for their powers of persuasion, negotiation, good-will, and large reservoirs of trust1.
The most important management skills are2:
Another popular expression is that managers are responsible for results and retention.
- Time Management
- Driving Culture Change
- High Standards
- Leadership during Crisis
- Sink then swim policy. At microsoft at one point people are loaded down with so much responsibility that they sink. Then have the chance to rest up, to analyze, and modify there own performance. Then they are loaded up again the same amount of responsibility1.
While there are platitudes about people being our most valuable resources, the math checks out. As a manager, your mandate is to effectively manage your team, i.e. the human capital.