Managers are responsible for results and retention1. There is a tendency to focus on the former, this is often how they are judged in the short run. However, the former is not sustainably possible without the latter. They accomplish both by growing and coordinating their team. The best managers are those known for their powers of persuasion, negotiation, good-will, and large reservoirs of trust2.

Management Skills

Time Management

  • Defending your calendar: block out time for “real” work so that you are not perpetually in meetings3.
  • Calendar Tips

Asking for things

Managing people besides your direct reports



DeMarco, T. Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency. (Currency, 2002).
Gamon, T. What I Learnt Becoming a Tech Lead | Tom Gamon. at (2021).