Widen the frame Reality test your assumptions Attain distance Prepare to be wrong

The WRAP process comes from the book Decisive by Chip and Dan Heath1 and seeks to control biases in decision making2.

Widen the frame: expand the range of possible solutions. Look for the counter problem of this or that. There are likely more solutions than those two possibilities. Reality test your assumptions: use early prototyping or “red teaming” thought-exercises to stress test your solution with reality. Attain distance: We tend to make better decisions when deciding for others so try the ideas of “What would you tell your best friend to do?” in a personal context and “if you were let go and we hired someone else, what would they do in the same situation?” for a professional context. Prepare to be wrong: Consider what happens when you make the wrong choice, is this a trap door decision? Either way, how will you handle the outcome of being wrong?

1. Heath, C. & Heath, D. Decisive: How to Make Better Choices in Life and Work. (Crown Currency, 2013).

2. Doshi, R. 3 Frameworks For Making Complex Decisions. https://medium.com/swlh/3-frameworks-for-making-complex-decisions-6a77099c9683 (2020).