Skill vs. Motivation1
- High Skill, High Motivation: These team members need minimal guidance and should be given challenging tasks to keep them engaged.
- High Skill, Low Motivation: These individuals may need more encouragement and incentives to boost their motivation.
- Low Skill, High Motivation: Provide training and development opportunities to enhance their skills while leveraging their enthusiasm.
- Low Skill, Low Motivation: These team members require the most support, with clear instructions and consistent motivation to improve both their skills and interest
1. Fernandez, R. How to Effectively Manage Low Performers: The CARES Framework. https://blog.novatools.org/how-to-effectively-manage-low-performers-the-cares-framework-702e00732e8d (2024).