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Saying "No" pattern while avoiding "no"

Tags: negotiation

You can say “no” without saying “no” four times:

  1. “How am I suppose to do that?”
  2. “Your offer is very generous, I’m sorry, that just doesn’t work for me”
  3. “I’m sorry but I’m afraid I just can’t do that.”
  4. “I’m sorry, no

1

References

1.
Voss, C. & Raz, T. Never Split the Difference: Negotiating As If Your Life Depended On It. (Harper Business, 2016).

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