Managing Up has patterns for making your bosses life easier:

  • Get curious about peopleā€™s motives (others and your managers)
  • Understand your manager and their job
    • Managers are not thinking about you
    • Questions to understand your manager?
      • What do they value?
      • How are they being evaluated?
      • What are they particularly good at?
  • Establish a positive relationship
    • Ask for advice not feedback
    • Compliment: tell them about something they taught you.
  • Make your boss look good
    • Equip them to speak bout your work (regular status updates)
    • Translate your knowledge (status report) into their frame (their priorities/problems)
  • Help Them see around blind spots
    • Pro-actively show them the areas where they might not know what they donā€™t know
    • ā€œItā€™s my job to be pushing. I need you to tell me if Iā€™m pushing us off a cliff.ā€
  • Close loop communicate
    • Pro-actively re-leave the manager of worrying about your status
  • If your boss is repeating themselves, they are trying to tell you something whether or not theyā€™re conscious of it. One of those key managing up techniques is figuring out what they arenā€™t actually telling you.
  • Give your bosses something to talk about
    • A meaningful story of your area, or better yet, a practical experience for them (e.g.Ā let me show you how we do X)